89bd Support and Media Contact

If you need quick help after 11 PM, the 89bd Support team works from Dhaka and answers questions Bangladeshi users have about bKash, Nagad, and Rocket; you will find the answers here clearly.

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89bd Official Press Contact

The media team usually replies within 6 hours to press notes, interviews, or when brand verification is needed; this address is the fastest way.

Press Inbox

Write to [email protected] Dhaka newsroom, online portal, and there is separate tagging for the TV team

Response Time

Emails are most quickly seen between 10 AM and 8 PM; urgent verifications are completed within 1 business day.

Fact-checking

Information published by 89bd Support is checked against 2014 documents to reduce broken links and outdated information.

After viewing the press team's details, go to the Media Resources section to find files, logos, and profiles more easily.

Media Resources and Brand Files

  • Press Kit

    In one file, brand summary, 617+ titles, and recent updates; journalists can find the needed parts in 3 minutes.

  • Brand Asset

    Logo, banners, and screenshot sizes are different for web and print, and the files fit properly in both.

  • Executive Profile

    The team's roles, areas of work, and quotable bios are provided to speed up interview preparation.

Reviewing these files reduces common questions, and General Questions Page Open to check answers

General contact and help

Writing from a mobile at night? Most Dhaka and Chattogram users first check the help center, then send a message.

General Inbox

Send questions about accounts, login, or APK to [email protected]; even if you write no more than 12 lines, the team will understand.

Help Desk

For Bangladeshi users, general steps related to bKash, Nagad, and Rocket are arranged separately.

Before starting login or registration Login Instructions And Registration Instructions Take a look

Media and Help Questions

Does the media team take press questions?

Yes, they take brand verification, screenshot permissions, and news usage policies; usually the initial response is within 6 hours.

What is needed to send documents?

A short introduction, organization name, and purpose of work; if the file is under 5 MB, the email will reach quickly.

Where to go if you have an account issue?

First check the 89bd Help Center; if the problem persists, write to the general inbox, and include a screenshot of the login screen.

Learn more policies Privacy Policy And Terms Read

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Use the APK to get 89bd Support, 89bd Contact, and 89bd Help in one place; opening the 89bd App gives you contact, help center, and account assistance at your fingertips.

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